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Not: Improve product quality by 25 percent Instead: To meet the company's annual goal of reducing defects to less than two percent of shipped product, a new test and inspection procedure will reduce the shipping of cracked pumps by 20 percent per quarter, with data tracked weekly to assure compliance.

The practical attention on specific, measurable, achievable, realistic and timely objectives provides the discipline to help people and teams improve their chances of success.

By nature, goals should be fairly high-level strategic statements.

Details on how to achieve the goal belong in a tactical plan.

His partner, Agent 99 (Barbara Feldon), was a slightly daffy secret agent who never let Max realize she could have saved the day without his help.